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Shipping Policy

Order Processing

Orders are typically prepared and processed within 3–5 business days (Monday–Friday, excluding holidays).

Orders placed after 5:00 PM (PST) will begin processing on the next business day.

Some ready-to-ship styles may be dispatched sooner when inventory is immediately available.


Shipping & Delivery

We work with both U.S. and global fulfillment facilities to ensure reliable product availability and timely delivery.

Estimated delivery times:

Country Shipping Fee Processing Time Shipping Time
United States Free Shipping 3–5 Business Days 3–7 Business Days

Once your order has been shipped, you will receive a confirmation email containing your tracking information.


Ready-to-Ship Styles

Selected ready-to-ship products may be fulfilled faster when inventory is available.

Inventory is maintained through our U.S. and global fulfillment network to provide consistent availability across our catalog.


Order Tracking

After your order is dispatched, a tracking number will be sent to your email.

Please allow up to 24 hours for tracking updates to appear in the carrier's system.


Shipping Locations

We currently ship within the United States only.

For special shipping requests or international shipping inquiries, please contact our support team.


Delivery Delays

While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to:

• Severe weather conditions
• Carrier disruptions
• Customs inspections
• High seasonal order volume
• Other unforeseen circumstances

We appreciate your patience and understanding.


Incorrect Address

Please verify your shipping address carefully before completing checkout.

MoranX is not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided by the customer.


Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 30 days of the estimated delivery date at:

service@moranx.com

We will work with the carrier to help resolve the issue as quickly as possible.


Contact Us

Email: service@moranx.com

Business Hours:
Monday–Friday
9:00 AM – 5:00 PM (PST)